When will my order be shipped?
Orders will begin shipping 1stDecember 2019via (DHL/ ParcelForce/Royalmail) with your tracking number so you can track your planner.
Can I cancel my order and get a refund?
You can find our refund policy in theshippingsection of our website.
How should I care for my planner?
To keep your planner looking beautiful, we recommend that you don’t leave it in direct sunlight for long periods, as this may cause the colours to fade. Avoid leaving in direct contact with extreme heat, such as a radiator. Keep your planner in a cool dry place away from any liquids. Use a soft, dry cloth to wipe down your cover whenever required. Do not use any liquids or chemicals when cleaning as this may damage your cover and may remove the gold foil.
Do you able to ship internationally?
Yes! We ship to many international countries. We have shipping offices in UK and Nigeria which offer next day delivery in these countries.
For all other countries we offer delivery within 6-10 days We have worked hard to keep the cost of all other international shipping as low as possible and as speedy as possible. All our international orders are sent by DHL Express delivery and can be tracked every step of the way using your unique DHL code. Any customs & duties charges that may be applied when your planner enters your country is your responsibility to pay. Please see our shipping page for more details.